SOLVED

Unable to archive a Team.

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Occasional Contributor

Hello,

 

When I am trying to archive a Team via the Teams admin center I end up with an error message 'We can't archive the ABC team'. Archiving works for other Teams in the tenant and the issue is only with 1 particular Team.

 

Why could that be?T1.PNG

 

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9 Replies
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Is there a specific setting for that Team that could prevent the Archive operation?
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Hi @Juan Carlos González Martín 

 

I see 2 differences when I compare it with Teams which I am able to archive:

1. The Team has some private channels defined.

2. It also has the following settings defined (non-default):

T4.PNG

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Not sure if Teams archive is supported when there are PC in place
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It should work
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@Vinod_Bhargavan Any luck on finding the cause for this? I am currently running into the same situation ! TIA

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@jonathancavey I would suggest to report the issue via help give feedback back to MS so the logs will be uploaded and the exception can be found

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Best Response confirmed by Vinod_Bhargavan (Occasional Contributor)
Solution

@Vinod_Bhargavan 

If there are Private Channels; you have to be owner of the Private channel to Archive

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@JarleK 

Thank you for pointing this out!!

 

In order to archive a Team with private channel(s), you have to be the owner of those channel(s). For some reason, Microsoft support has not figured this out yet - I still have a ticket open with them. :(

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@jonathancavey 

Yes. Please check the reply marked as the best response.