Oct 25 2021 08:25 AM
I have a single user who is unable to add external contacts to their Contacts list in Teams Chat. The tenant is Teams only (no Skype).
The user navigates to Chat/Contacts and selects 'Add a contact to this group'. They start typing the email address and Teams suggests the name of a current guest user.
On completion of the email address, I would expect Teams to prompt 'Search email address externally'. However, only the guest email address is displayed.
The user gets the same result for the app (latest version) and web based client.
All other members of the tenant are able to add external users without an issue - so it's unlikely to be a tenant related issue.
Any ideas?
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