Aug 12 2021 10:31 PM - edited Aug 12 2021 10:57 PM
Hi All,
I think I have found a bug in O365 Ms teams Powershell/Admin centre where you cannot delete a call queue once attached a to private channel
Steps to reproduce:
1. Create a Team
2. Create a private channel within that team
3. Using powershell New-CsCallQueue with params DistributionLists, ChannelId and ChannelUserObjectId attach it to private channel created above (note you cannot do this via the Teams admin as the private channel doesn't show)
Once created if you try to Remove-CsCallQueue it fails with error:
You are not allowed to set callableChannel property. [channel_thread_id=19:XXXXXXXXXXXXXXXXXXXXXXX@thread.skype, call_queue_id=, user_mri=8:orgid:XXXXXXXX-98ef-45e0-ab8e-XXXXXXXXX, status_code=Forbidden, reason_phrase=Forbidden]
If you try and delete it via Teams Admin Centre it fails with 500 internal server error and in the network trace returns the same error.
Things I have tried;
- Teams Admin (same issue)
- Global Admin (same issue)
- Making my admin account an owner of the Team/Channel (same issue)
The only thing I haven't tried is deleting the Team/Channel which I can't do as its being used.
I raised a case to delete the call queue but MS having trouble deleting it as well
Aug 30 2021 03:53 PM
@dappleby300260 We ask that users report bugs and make feature requests on our Uservoice feedback forum so they get reported directly to the engineering team. Thank you.
Sep 16 2021 04:19 PM
Sep 22 2021 02:58 AM
@dappleby300260 where can you retrieve the parameters DistributionLists, ChannelId and ChannelUserObjectId, needed to attach the call queue to the private channel via Powershell? Thank you in advance