Trying to setup a free Teams account

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Visitor

When I try and setup a free Teams account, I get the following error message (I am logged-in to my MSFT online account which has an Office subscription)....

 

Sorry, that didn't work.

This doesn't look like a valid user ID. Make sure you typed the user ID assigned to you by your organization. It usually looks like someone@example.com or someone@example.{0}.

Correlation ID: 1d59da93-1918-403b-a701-41e902b59323

2 Replies
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@davidmichael  Seems your UPN is not matching between Azure AD cloud services and on prime Active Directory that needs to be force synced so it is fixed more details could be found on these docs.

 

https://docs.microsoft.com/en-us/office365/troubleshoot/active-directory/this-doesnt-look-like-valid...

 

share your experience after trying out this.

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@davidmichael same problem :(