May 26 2020 12:12 PM
When I try and setup a free Teams account, I get the following error message (I am logged-in to my MSFT online account which has an Office subscription)....
Correlation ID: 1d59da93-1918-403b-a701-41e902b59323
May 26 2020 01:42 PM
@davidmichael Seems your UPN is not matching between Azure AD cloud services and on prime Active Directory that needs to be force synced so it is fixed more details could be found on these docs.
share your experience after trying out this.
Sep 24 2020 03:32 AM
@davidmichael Ihave the same problem but I will try my best to resolve it.
Nov 27 2020 04:11 AM
@davidmichael i am having the same issue and i want to setup a free subscription of Teams.
Correlation ID: 870c56c8-f656-4918-a5e4-6182f6f38a51
Dec 15 2020 01:27 AM
Any advice on how to follow this advice?
"To resolve this issue, make sure that the on-premises UPN suffix is a verified domain, and then either wait until the next time that directory synchronization runs or force directory synchronization."
Dec 23 2020 09:06 AM
@Mick_James I thinks once i did mention in my previous comment to sync or wait for the sync to happen but sync normally happens each 30 minutes.... which should has been happen many time so far unless there is anything stopping from the sync and changes to be sync....
Dec 23 2020 12:22 PM