Transfer calls from a user assigned calling plan license to third party Fax provider



Is it possible to have  a rule/policy from MS teams admin portal that can transfer calls recieved 

by a user phone number (assigned from a calling plan pool) to third party fax provider number (also in the cloud)


1 Reply
best response confirmed by ThereseSolimeno (Microsoft)

Hi @Karim Hossam 


In case you want to forward all the call to the Fax Machine you can log into the user account and then set the call forwarding option to the Fax Number provided by any provider. That would still work seamlessly.


Login to the User Account in Teams App > Click on the Photo > Settings >  Calls > Call Forwarding Settings


Hope this helps 


With Regards.

Satish U