May 05 2020 01:02 AM
All of my coworkers can access our meeting via a code that one of them sent to us, but I can't insert it because I don't have that option. If I click on "Join or create a team", my only available option is "create a team", and I can't see how can I enable the "join a team with a code" option, despite everyone seems to already have it by default. Help me please, thank you in advance.
May 05 2020 03:09 AM
May 05 2020 03:47 AM
@Mitchell BakkerThank you for your reply. Unfortunately I have the same problem both in the app and browsers (I tried on edge and chrome). I also chatted with an operator but he couldn't help me, that's why I'm writing here
Jun 03 2020 01:50 PM
SolutionJun 19 2020 10:51 AM
Aug 09 2020 03:57 AM
@Daniele_Cidda I am losing my mind over this. I've tried to get a business account to unlock the other options so I can use the code but it just keeps logging me back in as a personal user. Is there any way to change the account to business. Microsoft is not very user friendly I'm finding and the help is user based rather than reaching an actual Teams support person.
Anyway advice you or others could offer would be very helpful.
K
Aug 09 2020 04:05 AM
@Daniele_Cidda I've just tried creating a business account and still have the same problem. Really need some help here.
Sep 24 2020 08:12 AM
Sep 24 2020 08:25 AM
@Daniele_Cidda Do you think that is because your institution has a subscription to the paid version of Microsoft Teams? The only thing I can think is that I can't see the "Join" button because I'm using the free version.
Sep 24 2020 10:31 AM
Hey guys, I'm sorry I didn't reply before. I received the notification emails from your replies, but I mistook them for commercial emails and I ignored them.
I think that I solved the problem in the way I explained because my university (I referred to them as "my coworkers" because that's how we call students from the same class here, I don't know if you use "classmates" at the university) is affiliated with Microsoft in a way that gives us for free the subscription to Office 365, if we subscribe to it using our institutional email (the email we have as students, that's linked to our university account).
Maybe you have the free bugged and limited version, that's probably why you still have the problem. I can't know for sure, but that seems plausible
Sep 24 2020 10:35 AM
Feb 23 2021 06:46 AM
@Daniele_Cidda same things happing here
Mar 13 2023 07:54 AM
I'm still running into this same issue. I do not have a work or school email, but both the group providing education and potential employers are trying to use Teams to do meetings.
Luckily, I was able to enter using the Web version, but I'd prefer to use the app on Windows 11.
I tried downloading the version you linked to, it made no difference whatsoever. Oh and I do have a paid subscription to Office 365. I'm beginning to question why at this point. Oh yes, the course.. and the OneDrive upgrade.
Any further suggestions?
Mar 13 2023 08:56 AM
Jun 03 2020 01:50 PM
Solution