SOLVED

The history of some channels appear empty

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New Contributor

Some users are experiencing problems with the history of some channels. Suddenly they are empty, when they have content. And it doesn't happen to all users, but to some of them.

 

Does anyone know what it could be? I think it's a bug, but I can't find a place to create it.

 

It appears like this:

image.png

8 Replies
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Solution
This is a know bug that is being worked on currently! This is often remidied by doing a full logout and log back into the teams client
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@adam deltinger thanks for the info! We will try it.

 

Do you know how I can follow the bug?

 

Best regards,

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Afaik this isn’t in the message center, but I would check there anyway!
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Ok, thanks! :)
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we have the same problem with one User, how to solve it?

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by doing a full logout and log back into the teams client! You should also be able to see them via web or mobile client

Thanks so


@adam deltinger wrote:
by doing a full logout and log back into the teams client! You should also be able to see them via web or mobile client


lot it works! We write this solution to the support, because they are still searching for a solution ;)

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Great :)