Text message to MS Voice number in Teams

%3CLINGO-SUB%20id%3D%22lingo-sub-2662035%22%20slang%3D%22en-US%22%3EText%20message%20to%20MS%20Voice%20number%20in%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2662035%22%20slang%3D%22en-US%22%3E%3CP%3EIn%20our%20company%20we%20use%20MS%20Voice%20system%20and%20love%20the%20integration%20with%20Teams.%20But%2C%20a%20vendor%20tried%20to%20Text%20me%20a%20message%20and%20of%20course%20he%20grabs%20my%20business%20card%20and%20texts%20the%20number%20on%20the%20card%2C%20which%20is%20a%20MS%20Voice%20number.%26nbsp%3B%20Text%20fails..%3C%2FP%3E%3CP%3ESure%20would%20be%20nice%20to%20have%20that%20text%20come%20into%20Teams%20(since%20it's%20associated%20to%20my%20account%2Femail%2FTeams)%20as%20an%20outside%20SMS%20message%20and%20I%20could%20reply%20withing%20Teams%20to%20that%20message.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2662035%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMessaging%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2668583%22%20slang%3D%22en-US%22%3ERe%3A%20Text%20message%20to%20MS%20Voice%20number%20in%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2668583%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3E%3CBR%20%2F%3EYou%20are%20not%20the%20only%20one%20asking%20for%20this%2C%20there%20are%20a%20couple%20of%20uservoice%20requests.%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F34266145-add-sms-capabilities%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F34266145-add-sms-capabilities%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EIn%20theory%20it%20would%20be%20possible%20for%20Microsoft%20to%20add%20this%20to%20Calling%20Plan%20customers%2C%20since%20they%20are%20the%20carrier%20there%20(or%20at%20least%20have%20a%20contract%20with%20a%20carrier%20to%20provide%20Calling%20Plan%20numbers).%20But%20the%20problem%20with%20sending%20SMS%20to%20a%20landline%20number%20is%20that%20not%20all%20carriers%20have%20support%20for%20this.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20know%20some%20carriers%20that%20created%20apps%20in%20Teams%20to%20send%20text%20messages%2C%20but%20that%20is%20not%20Teams%20native%20and%20not%20for%20receiving.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2670462%22%20slang%3D%22en-US%22%3ERe%3A%20Text%20message%20to%20MS%20Voice%20number%20in%20Teams%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2670462%22%20slang%3D%22en-US%22%3EGood%20to%20see%20there%20are%20others...%20I%20did%20a%20search%20for%20this%20topic%20and%20didn't%20find%20anything.%20I%20really%20can't%20see%20how%20this%20can%20be%20that%20difficult.%20The%20Voice%23%20is%20tied%20to%20the%20Teams%20user%20(how%20Teams%20can%20use%20VOIP)%20and%20Teams%20can%20send%20messages%20(chat)%20to%20users.%20There%20are%20other%20collaboration%2Fvoice%20systems%20that%20do%20it.%20I%20can't%20believe%20MS%20can't%20do%20this.%3C%2FLINGO-BODY%3E
Contributor

In our company we use MS Voice system and love the integration with Teams. But, a vendor tried to Text me a message and of course he grabs my business card and texts the number on the card, which is a MS Voice number.  Text fails..

Sure would be nice to have that text come into Teams (since it's associated to my account/email/Teams) as an outside SMS message and I could reply withing Teams to that message. 

3 Replies
Hi,

You are not the only one asking for this, there are a couple of uservoice requests.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/34266145-add-sms-capabilities

In theory it would be possible for Microsoft to add this to Calling Plan customers, since they are the carrier there (or at least have a contract with a carrier to provide Calling Plan numbers). But the problem with sending SMS to a landline number is that not all carriers have support for this.

I know some carriers that created apps in Teams to send text messages, but that is not Teams native and not for receiving.
Good to see there are others... I did a search for this topic and didn't find anything. I really can't see how this can be that difficult. The Voice# is tied to the Teams user (how Teams can use VOIP) and Teams can send messages (chat) to users. There are other collaboration/voice systems that do it. I can't believe MS can't do this.
As some of the reports have titles that say "PSTN and SMS (Preview)", I'd say that Microsoft is likely working on it behind the scenes.