Teams windows app stops responding after opening

%3CLINGO-SUB%20id%3D%22lingo-sub-1717318%22%20slang%3D%22en-US%22%3ETeams%20windows%20app%20stops%20responding%20after%20opening%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1717318%22%20slang%3D%22en-US%22%3E%3CP%3EMS%20Teams%20frequently%20freezes%20as%20soon%20as%20I%20open%20the%20windows%20app%20of%20it.%20It%20doesn't%20have%20any%20sign-in%20issue%20like%20others%20but%20it%20stops%20responding%20just%20after%20launching%20the%20app.%20I%20tried%20clearing%20the%20cache%20but%20it%20didn't%20work.%20I%20also%20tried%20opening%20as%20an%20administrator%20but%20didn't%20work.%20Finally%2C%20I%20reinstalled%20the%20app%20but%20sadly%20the%20problem%20didn't%20fade%20away.%20The%20web%20version%20of%20teams%20is%20working%20fine%20but%20the%20problem%20arises%20when%20I%20work%20on%20the%20desktop%20app%20of%20teams.%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20main%20problem%20is%20that%20whenever%20I%20try%20to%20launch%20the%20app%20on%20my%20windows%2010%20machine%20it%20stops%20responding%20after%20a%20few%20seconds.%20I%20have%20provided%20a%20screenshot%20of%20that.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1717318%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1717370%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20windows%20app%20stops%20responding%20after%20opening%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1717370%22%20slang%3D%22en-US%22%3ETry%20disabling%20the%20GPU%20hardware%20acceleration%20and%2For%20update%20your%20graphics%20drivers.%20Since%20you%20deleted%20all%20cache%20and%20did%20a%20reinstall%20action%20it%20seems%20like%20this%20is%20a%20non%20Teams%20issue.%3CBR%20%2F%3E%3CBR%20%2F%3EAdam%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1717629%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20windows%20app%20stops%20responding%20after%20opening%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1717629%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F72542%22%20target%3D%22_blank%22%3E%40adam%20deltinger%3C%2FA%3E%26nbsp%3BI%20frequently%20update%20my%20graphics%20driver%20so%20I%20guess%20there%20is%20nothing%20wrong%20about%20the%20graphics%20drivers.%20But%20yes%20I%20will%20try%20by%2C%20disabling%20graphics%20acceleration%3C%2FP%3E%3CP%3EThanks%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
New Contributor

MS Teams frequently freezes as soon as I open the windows app of it. It doesn't have any sign-in issue like others but it stops responding just after launching the app. I tried clearing the cache but it didn't work. I also tried opening as an administrator but didn't work. Finally, I reinstalled the app but sadly the problem didn't fade away. The web version of teams is working fine but the problem arises when I work on the desktop app of teams. 

The main problem is that whenever I try to launch the app on my windows 10 machine it stops responding after a few seconds. I have provided a screenshot of that.

 

3 Replies
Highlighted
Try disabling the GPU hardware acceleration and/or update your graphics drivers. Since you deleted all cache and did a reinstall action it seems like this is a non Teams issue.

Adam
Highlighted

@adam deltinger I frequently update my graphics driver so I guess there is nothing wrong about the graphics drivers. But yes I will try by, disabling graphics acceleration

Thanks

Highlighted

Hey there @adam deltinger 
I have updated the graphics driver + turned off the GPU acceleration but still, the problem is occurring.
I've even reset my entire pc but didn't work