Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Teams Voice - New Music on Hold features ?

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Occasional Contributor

Hi Everyone,

 

I discovered new PowerShell commands that seems to be intended for handling customize music on hold.

I haven't seen anything in the Teams Voice Roadmap about this and no information about this PowerShell commands.

 

Also I don't know if this will be useful for Direct Routing, Calling Plan or Operator Connect

 

Does anyone have any information on this?

 

Cmdlets

New-CsTeamsCallHoldPolicy / Get-CsTeamsCallHoldPolicy / Remove-CsTeamsCallHoldPolicy

 

Thanks for your help and informations.

 

Regards,

 

Gérald

 

 

 

1 Reply

Hi All,

 

Good news. It's now possible to use custom audio file as MOH (preview)

 

  1. Check TeamsCallingPolicy. Parameter MusicOnHoldEnabledType=Enabled (enabled by default)
  2. Load audio file using Import-CsOnlineAudioFile cmdlet and copy ID from the result
  3. Create new policy using New-CsTeamsCallHoldPolicy  cmdlet with ID file
  4. Assign to the users this policy using Grant-CsTeamsCallHoldPolicy cmdlet
  5. I had to wait until 48 hours (Music for Consult/Transfer in development)

 

Hope it's useful to you

 

Gérald