Teams Voice - New Music on Hold features ?

[Gerald_Cheminant]

Hi Everyone,

I discovered new PowerShell commands that seems to be intended for handling customize music on hold.

I haven't seen anything in the Teams Voice Roadmap about this and no information about this PowerShell commands.

Also I don't know if this will be useful for Direct Routing, Calling Plan or Operator Connect

Does anyone have any information on this?

Cmdlets

New-CsTeamsCallHoldPolicy / Get-CsTeamsCallHoldPolicy / Remove-CsTeamsCallHoldPolicy

Thanks for your help and informations.

Regards,

Gérald

[#2]

Hi All,

Good news. It's now possible to use custom audio file as MOH (preview)

1. Check TeamsCallingPolicy. Parameter MusicOnHoldEnabledType=Enabled (enabled by default)
2. Load audio file using Import-CsOnlineAudioFile cmdlet and copy ID from the result
3. Create new policy using New-CsTeamsCallHoldPolicy  cmdlet with ID file
4. Assign to the users this policy using Grant-CsTeamsCallHoldPolicy cmdlet
5. I had to wait until 48 hours (Music for Consult/Transfer in development)

Hope it's useful to you

Gérald