SOLVED

Teams usage report - what is post/reply/channel messages about?

Frequent Contributor

We are kind of doing our own analytics based on the usage and therefore it would be great to understand the numbers especially "Reply messages", "Post messages" and "Channel messages".

 

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https://docs.microsoft.com/en-us/microsoftteams/teams-analytics-and-reports/teams-usage-report

  • Post Messages is the number of all the post messages in channels in the specified time period.
  • Reply messages is the number of all the reply messages in channels in the specified time period.
  • Channel messages is the number of unique messages that the team's users posted in a team chats during the specified time period.

So is Channel messages the sum of all channel posts? The numbers don't add up in our report.

1 Reply
best response confirmed by Thomsch (Frequent Contributor)
Solution

@Thomsch It's confusing, but here's what I go by:

 

Post messages are the messages that start off a thread or conversation in a channel. They can be normal posts or announcements.

 

Reply messages are the responses to post messages.

 

Channel messages are the total number of messages posted to a channel. These include posts, replies, and system messages.