Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

Teams - Update issue in chat

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New Contributor

Hello,

I'm admin within my company and we are many facing the same issues within Teams.

When we receive a 1:1 chat, we may have the popup that informs us, but when we go to the 1:1 chat, the message is not visible ; we have to kill then restart Teams to refresh the content and show the chat.

 

NB : people facing this pb are connected to multiple tenant (we access to the tenant of our customer for their project) and have to switch between these tenants to read the messages

 

Is there any of you facing the same issue and how can we solve it ?

 

Thank you for your help :)

Pierre

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