teams trial phone plan

Super Contributor

Hello Teams Community,

 

Please i need your help on this issue. 

 

We are unable to get numbers for the Teams phone trial and would like assistance in doing so. 
 
I want to start a trial and begin testing calls from teams.
 
I was able to set up a Teams Phone Trial License today as shown below:
Ini_0-1646403243439.png

 

 

When i tried to get number for the Teams phone trial i got the error below:

Ini_1-1646403353591.png

 

While on my 365 admin Centre, i have the following licenses below: 

Ini_2-1646403403059.png

 

 

 

 

 

 

4 Replies
You need to apply for a trial calling plan prior to ordering phone numbers. A trial calling plan allows you to provision up to 25 phone numbers. It's valid for 30 days, and can be extended once to the next 30 days. Please note that calling plans are available in a limited number of countries. For more information refer to this chapter: https://docs.microsoft.com/en-us/microsoftteams/country-and-region-availability-for-audio-conferenci...
Thank you for reply.

I have set up a trial for common call plan.
However, I accidentally selected Barbados instead of Canada and cannot change the service usage address – help please.
I'm afraid you have to contact Microsoft in this case.

Thank you for your reply.

But i will like to confirm something.

if I got a paid teams phone plan if I would be able to see the call plan – add on. Our microsoft365 account is tied to Barbados.