Teams Telephony on Citrix

Copper Contributor

A customer is keen to implement Teams Telephony but are using a Citrix infrastructure.  What are the key things that need to be addressed when using teams for UC via a citrix/virtual desktop infrastructure.  can anyone provide any links to docs that may provide any guidance.  I have not yet dealt with azure virtual desktop/citrix when implementing Teams so any help or experiences with this would be gratefully received.

1 Reply
Teams is supported on VDI like Citrix - https://learn.microsoft.com/en-us/microsoftteams/teams-for-vdi

When you say Teams for UC, do you mean Teams as your Phone system / PSTN?

You have various PSTN connectivity options for teams https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-phone-gives-you-pstn-con...

And all of them should work and are not at all impacted by the different ways your users may connect to teams. (ex. Citrix, mobile app, desktop)