SOLVED

Teams telephony number shortcuts

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New Contributor

Hi guys

 

We have Microsoft Teams in use for our telephony.

So we have set up some auto attendants & call queues.

This works perfectly fine but i wanted to know if there is a possibility to create a internal number shortcut.

So for example i have the number xxx xxx 50 10 and i just want to be able to dial it with typing 50 10 without the prior numbers.

Is there a way to implement such a solution or something similar?

 

Many thanks in advance

2 Replies
I haven't seen an ability to create shortcuts yet.
Let me check whether I can find some additional information about this.
best response confirmed by Therese_Solimeno (Moderator)
Solution

@jori_unico 
The following blog post by Randy Chapman describes the required setup for implementing extension dialing.
https://ucstatus.com/2020/03/30/use-extension-dialing-in-microsoft-teams/

Do the described procedures answer question and solve your requirements?

-Thomas