Aug 29 2022 06:11 AM - edited Aug 29 2022 06:18 AM
While in an active meeting that I'm participating in, if I don't touch Teams for a period of time, my status changes to 'Away' (which is not the case), then switches back to 'In Meeting' when I perform any type of navigation inside of Teams.
I confirmed with our company support team that this is expected behavior, but Microsoft hasn't offered any clarification on their reasoning for this behavior. It should at least be configurable.
The way it functions now seems to be an odd user experience and misleading to others when attempting to contact you via Teams.
Aug 29 2022 07:18 AM
I have the exact same experience. I think it is expected behavior, but the logic around that feature is seriously diluted. @Derek Newton
Aug 29 2022 08:17 AM
Hi @Derek Newton,
you can find more information here: https://docs.microsoft.com/en-us/microsoftteams/presence-admins
"Your current presence state changes to Away when you lock your computer or when your computer enters idle or sleep mode."
I think that the "Away" status simply overrides the "In a meeting state".
Aug 29 2022 08:30 AM
Aug 29 2022 08:39 AM
Aug 31 2022 07:34 AM
@DimitriR Changing the power mode didn't help.
Aug 31 2022 07:52 AM
Aug 31 2022 07:59 AM
SolutionHi @Derek Newton,
thanks for coming back with your results.
I have done some testing myself and this is my experience: when I don't work on Teams although Teams is running in the background and I work on my computer, the status will be changed to Away after 5/10 minutes automatically.
A workaround that I've found, when in a call, is to minimize Teams (it gets displayed in the bottom right corner of the screen).
Alternatively, you can try and set a "duration" for a specific status (see attachment).
I hope this works for you.
Aug 31 2022 08:15 AM
Aug 31 2022 08:23 AM
No problem @Derek Newton, glad I could help. Hopefully this Teams behaviour will be modified in future updates.
Aug 22 2023 03:57 PM
@Derek Newton I agree with your comments and add that the Away status should not engage while in a meeting and especially when your status has been set to "Do Not Disturb" as was the case for me today! I hope that Microsoft will change this status default.
Aug 31 2022 07:59 AM
SolutionHi @Derek Newton,
thanks for coming back with your results.
I have done some testing myself and this is my experience: when I don't work on Teams although Teams is running in the background and I work on my computer, the status will be changed to Away after 5/10 minutes automatically.
A workaround that I've found, when in a call, is to minimize Teams (it gets displayed in the bottom right corner of the screen).
Alternatively, you can try and set a "duration" for a specific status (see attachment).
I hope this works for you.