Teams Shifts - Shifts blank for one user

[BruceAnderson1810]

We are trialing Teams Shifts to manage staff shifts in and out of office.  It's a great tool.

We have one staff member though for whom all shifts show as blank.  We have tried a reinstall, log out and in.  Also confirmed in the browser version they are blank there too.  I am guessing it is permission/role related, but I can't find any info anywhere on what is required.  I would have thought no special permission is required, just a valid O365 license.  Any advice much appreciated.

[#2]

@BruceAnderson1810 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are staffed by authorized Microsoft agents:

• Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create

• Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to offer support until the issue is resolved.

[#3]

@Therese_Solimeno 

Thank you for that.