Jun 06 2022 12:17 PM - edited Jun 07 2022 11:35 AM
We are having multiple users reporting that they are not able to do Screen Sharing when they initiate the call the button is greyed out and says "Screensharing is disabled".
Scenarios where it works:
If Someone else initiates the call then the user who had issues in this case the receiver of the call, can share screen.
They can initiate a screen share then unmute, works.
Device OS: Windows 10 20H2 Enterprise
Seems to be random but started between Friday and today..
Jun 08 2022 01:02 PM
Jun 08 2022 01:04 PM
Jun 08 2022 02:45 PM
Jun 08 2022 03:33 PM
Try signing out of the application, then signing in with someone else's account and the signing back into the affected account.
Jun 08 2022 05:05 PM
Jun 09 2022 05:37 AM - edited Jun 09 2022 05:40 AM
We got a Service Health notification from Microsoft - the issue is apparently fixed now.
Jun 09 2022 08:12 AM
Just to clarify - was this a server-side update by MS, or a client update?
Jun 09 2022 05:53 PM
Jun 09 2022 09:41 PM
Jun 10 2022 04:11 AM
Dec 25 2022 10:58 PM