Jun 09 2021 12:46 AM
We use a Teams Rooms Device(Lenovo) and connect zoom meeting.
However suddenly can not show zoom screen. We can use voice and speaker
but can not use display.
We were able to connect Zoom via Teams Rooms device yesterday but now
no shown zoom screen as the following.
Today(no shown zoom screen)
Yesterday(can show zoom screen)
I checked Teams Rooms device update but it is no update.
Anybody has any idea for root of cause ?
Jun 09 2021 08:16 AM
Jun 09 2021 10:36 AM
Same issue here, we are using a Lenovo Thinksmart with Teams - but the zoom is now just showing a grey screen.
Jun 10 2021 05:32 AM
SolutionThe issue seems to be resolved. Working with Zoom last night they associated this outage with the issue. https://status.zoom.us/incidents/5grgqsmkc822. Testing this morning shows that the link they disabled has fixed our issue.
Jun 10 2021 04:57 PM
Thank you for the zoom status information. I will try it again.
I am relieved to hear that you have same issue. :)
Jun 13 2021 05:33 PM
Jul 05 2021 09:59 AM
We're having this issue starting today on our Teams Meeting Room Devices. Is anyone else experiencing this too?
Jul 05 2021 12:36 PM
Yes, we experience this problem today.
Jul 05 2021 07:00 PM
Jul 05 2021 07:14 PM
I checked Zoom service status, https://status.zoom.us/
There are no Teams connector status although Cisco and Polycom are listed.
Jul 05 2021 11:31 PM
@root101jp our company had the same issue displaying the zoom meeting as you. Did you find it was resolved?
Jul 06 2021 06:36 AM
Jul 06 2021 07:54 AM
Jul 06 2021 10:10 AM
Jul 06 2021 01:52 PM
Jul 07 2021 03:01 AM
Jul 07 2021 03:31 AM
Jul 07 2021 06:05 AM
Jul 07 2021 08:57 AM
@TKWITS This was an issue acknowledged by Zoom and should now be resolved (by them). It was not MTR specific. The MTR Zoom join (ie. DGJ, Direct Guest Join) is in most ways identical to a Zoom join in a browser on a PC, so will experience the same issues, if any.
Jul 07 2021 09:24 AM
Jun 10 2021 05:32 AM
SolutionThe issue seems to be resolved. Working with Zoom last night they associated this outage with the issue. https://status.zoom.us/incidents/5grgqsmkc822. Testing this morning shows that the link they disabled has fixed our issue.