Teams Rooms - Can't see my screen when creating a "New Meeting" from controller.

Copper Contributor

Hello, how are you all?

 

I have a Lenovo Tiny with Logitech TAP + Meetup.


When I select the instant meeting option, and put more than three people, there is no image on any of my screens. I have two display monitors connected, and the "dual monitor" option is already checked.

 

Has this happened to you?

 

Is it happening now? Can you do this quick test and understand if it's just me or a general bug?

 

Just press the first option "New Meeting", invite three more people, and tell me if you can use your camera and see normally.

 

Thanks in advance.

1 Reply

Hi @VictorHO 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

  • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create