Jun 22 2021 09:31 AM
Good morning -
In Admin Center for our Teams Rooms, we go to Devices -> Teams Rooms to monitor health and remotely restart our Logitech Tap setups. Two of the conference rooms have shown "Critical" since May 28th (both that same day) with the Echo Speakers for each one showing Disconnected.
Both are connected and operational, but having them show offline or disconnected makes it impossible to tell when there are actual issues with the system. Is there some sort of update we need to do to clear this?
FYI our other rooms are showing Healthy as expected.
Jun 22 2021 09:51 PM
Dec 14 2021 12:17 AM - edited Dec 14 2021 12:20 AM
@Eric Marsi Hello Eric, i have the same issue: the MTRs shows critical status, because the TV auto power off and the MTR has no connection to camera or speaker. in this case it's not a critical status, it's a warning or a notice. can i change somewhere something, that this situation didn't marked as critical? when i change the peripheral category for camera or speaker to no impact, the MTRs shows critical just the same.
thank you for your advice.
Dec 14 2021 06:24 AM