SOLVED

Teams Room Systems have black control screen

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Occasional Contributor

Hello,

 

i have 2 MS Teams Room Systems which have since 2 weeks the following issue:

The "control screen" with touch, used to start a meeting etc. is black.

 

One system is from logitech, other from HP. 

Both running Teams 4.4.63

 

Anybody else same issue?

 

Looks like a problem with an update.

 

Regards

 

Marc

1 Reply
Highlighted
Best Response confirmed by ThereseSolimeno (Microsoft)
Solution
Hi!
This has hit many unfortunately! See this thread and read the comments for suggestions and fixes:

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-rooms-may-update/ba-p/13...

Adam