12-12-2019 05:13 PM
12-12-2019 05:13 PM
We are starting to get an issue after the Teams Room System Update 18.104.22.168. error on the display cannot fetch calendar (skype sign in is fine)
We did a trace and we don't see anything block from our environment to Microsoft.
Anyone else experiencing the same issue? pretty sure because of the update, the rest of our teams room system with the older version is fine.
12-13-2019 04:08 AM
@AlexJr We have the same issue at a Government customer in Sweden after upgrade to version 22.214.171.124. Hope that Microsoft addresses this issue immediately or give us a workaround.
This customer uses Skype for Business Server 2015 and 2019 On-Premise as well as Exchange Server 2016 On-Premise and everything worked fine until yesterday.
12-14-2019 09:06 AM
@AlexJr I haven’t seen this on any of my units, but you mention that Skype signs in fine.
Does that mean that you are using the setting of Skype only?
For my units I am complete O365 for Teams (obviously), Skype and Exchange. Strange that it only happens since the update, but there are some things you can try.
Maybe check your audit logs on the account and see if there might be an exception for authentication on the account that might help you track it down as well. I’ve encountered it a few times and wrote some of the common causes about it Here .
Does it actually bring down the meeting info or does it just display the error?
12-16-2019 06:10 AMSolution
Fixed in version 126.96.36.199 that has gotten pushed to our devices.
12-16-2019 06:32 AM
12-16-2019 06:35 AM
01-14-2020 08:09 AM
I just setup a new teams room and device and getting the same fetch calendar issue with 4.3.23
01-19-2020 07:22 PM
@bjones96 I don't have any issue with the newer version.
01-20-2020 05:26 AM
Thanks. I've looked over this and all should be good. One thing i noticed is that the "Meeting Room" license we have doesn't include any mention of Exchange which is required.
Am I using the wrong license?