Teams Room Licencing

Copper Contributor

I have 9 Microsoft Teams Room devices which are all licensed for Microsoft Teams Room Pro and i can confirm this in the Teams admin portal and the Microsoft Admin Center under billing and licences.


However upon enrolling my devices to the Microsoft Teams Room portal ( it reports all peripherals etc ok but in the licence column it shows as Unlicensed.


Does anyone know how to update this to show the correct licencing?


I attach a screenshot of these areas all showing the correct licencing but the portal rooms isnt picking this up


Many Thanks



1 Reply
Perhaps it's delay in replication. If more than 24h have passed, best open a support case.