Teams ringtone after Hangup

[BirkTeq]

When a call comes in (i use pc speaker as secondary to get the ringing), i answer it with teams on my win10 pc, and it works fine, but when we hangup my temas begin to ring again in the speaker, sometime only a couple of rings, but sometimes it only works to reboot the pc

[#2]

Hi @BirkTeq, in which calling scenario does it happen? Does it happen by receiving a Teams to Teams call? Or if it is a PSTN call? If PSTN: are you using Microsoft Phone System or Teams Direct Routing? 

[#3]

Hi Thorsten@Thorsten Pickhan 

the senario is:

im using teams on a pc with a headset from jabra. it doesnt matter if it is teams to teams or teams to pstn. when we hangup the teams ringtone sounds 3 times, but only if i use the computer loudspeaker as secondary speaker to hear it ringing, and the extra ringing is only in the secondary unit, not in primary headset

[#4]

@BirkTeq 

I can confirm this. Same issue happens also in our environment - Teams Version: 1.3.00.30866 (64 bit) Windows 10. We using plantronics headsets with the latest update. Each time when we hang up - teams is ringing a few seconds after that. 

[#5]

A selection of safe free phone ringtones for mobile phones.

[#6]

Rather than rebooting my computer, I just right-click Teams on my taskbar and select Quit. This stops the ringing. Then I just re-open Teams and I am good to go. Not sure why the constant ringing after hang-up randomly happens.

[#7]

Any aactualy solution to his issue? I have a few users stuck with it @gabbyy 

[#8]

We have a few users with this issue as well, including myself. Its quite annoying. Is it the headset or the Teams app causing this?

Plantronics Voyager Focus UC headset, Teams v1.5.00.21668

[#9]

We think its teams beacuse the headsts they mention that are common to the problem are not in our organization at all @Big_GH 

[#10]

I have the same issue. 

[#11]

In my particular case, it solved the issue just like this (Teams is playing ringtone in loop):

https://answers.microsoft.com/en-us/msteams/forum/all/team-mysterious-ringing/92f729df-5f41-405d-8d8...