Teams Request control in Web client

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New Contributor

Dear Community,

 

I was trying to get remote control of another member of my organization using my Teams Web client however there I didn't find an option to do so.

 

Even there is no Microsoft article which refer this option is available or not in web client.

 

Hence requesting your expertise in this topic.

1 Reply

@vivish : Hello,

 

At this moment both the parties must be using Teams desktop client to give & take control. The feature you are expecting is not supported when any one of the parties are running Teams in a browser. It is a limitation in MS teams and Microsoft is planning to fix.

 

For your reference: https://docs.microsoft.com/en-us/microsoftteams/get-clients#web-client

 

If this response helps, mark it as best response.