Apr 12 2022 03:19 AM
Apr 12 2022 03:19 AM
For the first time today, the video recorded through Microsoft Teams kept switching sides back and forth depending on the person talking. For exemple, when I talked I appeared on the left and my guest on the right, but when he talked he appeared on the left and me on the right. This is very distracting when you watch back the video, does anybody know what led to this situation and how I can make sure it doesn't happen in the future ?
Luc-Etienne Rouillard Lafond
Apr 14 2022 09:51 AM
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
Apr 28 2022 11:24 PMSolution
Apr 30 2022 02:02 AM
This still needs resolving by Microsoft - it shouldn’t be happening and I haven’t got the spare storage space to try this to for all my videos each day unfortunately.
Apr 30 2022 06:29 PM
May 03 2022 04:26 AM
Hi @Squarepeg. I agree it still needs resolving my Microsoft. I have a support ticket open with them so will update when I get some progress.
In terms of spotlighting both. No, it doesn't work. The problem returns when you do that, annoyingly.
May 12 2022 01:13 PM
Jun 10 2022 04:00 AM
@Adam Young this has still not been fixed for me - has it for you? Driving me nuts! Workaround doesn’t work for me as I only have 2 people in meeting, so need to see them both at same Keven
Jun 10 2022 04:28 AM
@Squarepeg It has not been fixed for me either, which is a real shame as the work around doesn't work for me either...
Jun 10 2022 05:09 AM
@lelafondrouillard @Squarepeg @Adam Young I've been back and forth with the break fix team for several weeks. Given advice about using Pins which clearly doesn't work. Had to send them videos showing this before they would believe me. Spotlighting is the only 'solution' I'm afraid as this is suddenly a new feature. This is what I received after several exchanges - use the link to make our case. We're building a Teams App to work around it completely. Thanks Microsoft!
26 May 2022
We recently released a feature called Presenter Modes in April 2022; here is a link to the Microsoft Roadmap:
I had the chance to also engage our next tier of support, and they agree that this is what you are running into. This is a new feature and Microsoft Teams is going to behave this way for the foreseeable future.
We are not going to be able to do anything from a Break-Fix point of view. What you can do is leave feedback for the Developers by going to this link:
Because this is by design, why don't we go ahead and close out your ticket.
Jun 10 2022 07:24 AM
Jun 10 2022 07:34 AM
Jun 10 2022 01:31 PM
Jun 10 2022 05:51 PM
@DavidN68 wondered if you had found any workable solution where there are only two people in the meeting? Spotlighting one makes one tiny and one huge, so isn’t really workable in a 2 person meeting. Thanks :smiling_face_with_smiling_eyes:
Jun 13 2022 12:34 AM
Jun 30 2022 05:52 AM
Spotlight will be a workaround for 1:1 call, but if you have more than 2 participants, it might not help.
Fix for this bug will be rolled out with next release of Recording feature asap.
Sorry for this issue.