Teams Recording not processed from tmp file in sharepoint

Copper Contributor

Hi,

 

Yesterday I had a meeting and recorded the same, later today I got to know my OneDrive storage is full, so I cleaned up OneDrive but after 6hrs also Teams  Recording not turned up, it became some tmp file.

If anyone has a solution please help me. Screenshot attached.

 

Regards,

 

3 Replies
Hello, I've never experienced that myself but it sounds as if you've lost the recording. You could reach out to the official support to see if they can help in any way. Contact your IT admin for assistance creating a support ticket or by searching for it from the portal, if you're not an admin yourself.
Hi,
I am the admin, using Teams Free, i didn't see any official support for me. if you have any url please let me know.
Thanks
Ah, Teams free. Sorry, but then you're not eligible for the official support.