Teams Recording missing

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Super Contributor

we have a user that has 3 recordings and when they try to download them from team it says they have been deleted, we have checked their OneDrive etc. but can find no trace of them,

 

the recordings are as follows:

 

1. Name: Apprenticeship

Date: 19/11/2021

Time: 14:52 – 15:27

 

 

2. Name: L5 ODM (Open Cohort) 

Date: 31/01/2022

Time: 11:34 - 12:07

 

 

3. Name: L5 Operations/Departmental Manager 

Date: 31/01/2022

Time: 10:02 – 11:01

2 Replies
Have you checked if the recordings are in the OneDrive for Business Recycle Bin?
Yes we have.

We also ran the Diagnostic to find missing Meeting Recordings. The result was that one of the user was over 30 days so not available and the other two say it wasn’t uploaded to OneDrive but its just not available anywhere.