Teams Record Issue

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New Contributor
  • While Host has recorded the Session. Its showing Recording has Stopped. Saving recording to Microsoft Stream. But while opening Microsoft Stream Recorded Session is not Visible.teams.png
13 Replies
Did you wait for it til it was finished processing? The recording should be visible and playable in teams as well!

Adam

@adam deltingerHi Adam,

 

Once the Meeting got over. just i clicked the Stop Recording Option and End Call i Clicked.

What does it say now? Can you see the recording in the channel?

@adam deltinger 

Please check the attached Image.. It's Showing Recording has Stopped,Saving Recording to Microsoft Stream.

While Opening in Stream, it's not visible.

This Issue Starts from April 30th Onwards.

Seems there’s something wrong with the stream service! I’d create a ticket with MS to see what’s wrong!
So the problem is that the session was never saved to Stream? AFAIK, the session is first stored in Teams and once the recording is processed, them is pushed to Stream so while this is happening I think is OK you don't see nothing in Stream

Hi Juan, @Juan Carlos González Martín 

Yes. The Recorded session is not stored in Stream.

If the session is <30Minutes, it's storing in Team as well as Stream. If it is >30min it's not storing anywhere.

Where did you read the 30 minutes stuff? On Monday I was on a meeting that lasted 1,5 h and the recording to stream failed...but we were able to download manually from Teams and publish it in Stream so I think you are having a different issue here

I have a similar problem on a 3 hour meeting recording. Where did you manage to find it in Teams? Is it in the local pc somewhere?

@samjith 

 

I have exactly the same issue - anyone have any ideas how to get the recording.

@Juan Carlos González Martín 

Hi Juan,
I have a video in Teams, recorded on the client, but it wasn't uploaded to Stream. You mentioned that you were able to upload your video manually.
Can you please tell me where to find the video file on the client?
Thank you.

 

Best Regards,
Robert Barnard

@samjith 

Yes, I've also faced the same issue.

Where is recorded video saved.and how can I see it .