SOLVED

Teams Pro license

Brass Contributor

I've upgraded to pro teams license but even though i go into the admin centre and remove the standard teams license and assign the pro teams license, the Teams Admin Centre still shows standard.  I've restart the devices too.  Is there something else I need to do?

I have only done it a couple of hours ago so does it need more time maybe?

2 Replies
best response confirmed by GaryS123 (Brass Contributor)
Solution

Hi @GaryS123,

sometimes, changes in Microsoft 365 licenses can take a few hours to propagate throughout the system.

Given that you've only made the change a couple of hours ago, it might be good to wait a bit longer to see if the change reflects.

You can also use PowerShell to check and verify the license assignment.

  • Run the following PowerShell commands:

 

Connect-MsolService
Get-MsolUser -UserPrincipalName email address removed for privacy reasons | Select-Object -ExpandProperty Licenses
​

 

If after a reasonable amount of time (e.g., 24 hours) the issue still persists, consider contacting Microsoft Support.



Please click Mark as Best Response & Like if my post helped you to solve your issue.
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Kindest regards,


Leon Pavesic
(LinkedIn)
(Twitter)

It did take over 24 hours to show up so I am confident I can do the rest now. Thanks
1 best response

Accepted Solutions
best response confirmed by GaryS123 (Brass Contributor)
Solution

Hi @GaryS123,

sometimes, changes in Microsoft 365 licenses can take a few hours to propagate throughout the system.

Given that you've only made the change a couple of hours ago, it might be good to wait a bit longer to see if the change reflects.

You can also use PowerShell to check and verify the license assignment.

  • Run the following PowerShell commands:

 

Connect-MsolService
Get-MsolUser -UserPrincipalName email address removed for privacy reasons | Select-Object -ExpandProperty Licenses
​

 

If after a reasonable amount of time (e.g., 24 hours) the issue still persists, consider contacting Microsoft Support.



Please click Mark as Best Response & Like if my post helped you to solve your issue.
This will help others to find the correct solution easily. It also closes the item.


If the post was useful in other ways, please consider giving it Like.


Kindest regards,


Leon Pavesic
(LinkedIn)
(Twitter)

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