Oct 10 2019 08:12 AM
Hi,
I upgraded to macOS Catalina and am having problems previewing Powerpoint content inside of Teams. When I clock to view content it starts the initial load (spinning circle) then flashes the content for just a second then the screen preview screen pane goes black. I am able to click "EDIT" and the edit function inside of Teams correctly renders the content and I am able to edit inside of Teams. I tried the preview w/Excel as well and it works fine, problem seems to be constrained to Powerpoint only.
Anyone else having the problem? Any solution in site?
Running:
Oct 20 2019 11:27 PM
@Rafael_Bernardinelli Thanks! This workaround fixed the problem!
Oct 21 2019 02:16 AM
I am using the dutch version too and I just checked my version. It now says "U beschikt over Microsoft Teams-versie 1.2.00.28258. Laatst bijgewerkt op 18-10-19."
Oct 21 2019 01:00 PM
Oct 22 2019 01:43 AM - edited Oct 22 2019 01:43 AM
@RuudAmsta That is pretty strange. I myself did not use any workaround. Last week opening the files in preview did not work and it gave me black screen. This week (yesterday) I checked the version and I saw that my teams app was updated on the 18th of October. And since that update (or at least since yesterday) opening the files in teams itself works again. So it must haven been the update that changed it, because I did not do anything to create a workaround.
Oct 22 2019 03:15 AM
@jdr2019 I just downloaded Teams via this link: https://teams.microsoft.com/downloads and I got the latest version, and the black screens while previewing are gone!
Oct 22 2019 03:19 AM
@ChrisM1983 Thanks, that worked for me too!
Oct 22 2019 03:34 AM
Oct 22 2019 05:56 AM
@Rafael_Bernardinelli Glad to see it's finally rolling out to everyone.