Jul 04 2022 05:40 AM
Hi Everyone, I'm new to this community, but I hope you guys can help me. I have a laptop that is acting weird when using the Teams Desktop Application. The issue is that my webcam seems to have this pixelated border. I will add some pictures for reference. The issue can occur when going into a call either in a 1on1 or meeting.
I have tried re-installing Teams and deleting the Teams folder in %appdata%/%temp% as well. Using the web application doesn't seem to have this issue but I would like to use the desktop application. Using other applications that use the webcam doesn't seem to have this problem either.
FYI, the model of the laptop is a Dell Precision 3561.
Do you guys have any suggestions on what I can do? Thanks!
Jul 04 2022 07:22 AM
@Njin very hard to tell what you are showing from the pictures. Is this a problem from the webcam that remote people see? Or is it just any video feeds you are receiving from remote people?
Jul 04 2022 08:57 AM
@Steven Collier I apologize for the lack of clarification. The pictures that are shown is my own video feed (as in when I turn on my webcam when in a call). Remote people do not see this issue, it seems to be only on my end. I don't see this issue on other people's video feeds either.