Dec 16 2022 09:47 AM
Hi Everyone --
We implemented Teams Phones throughout our org. Unfortunately, when calling out, some users phone numbers are showing on the receiving caller id with a different name. I understand that this has to do with CNAM and how the numbers are registered. Is there any way to hard set this in the Teams admin console? For example, if Jane Doe is assigned the number, when they call out, the person receiving the call sees Jack Smith calling.
Jan 21 2023 03:36 PM