Teams phones logged out

%3CLINGO-SUB%20id%3D%22lingo-sub-3301288%22%20slang%3D%22en-US%22%3ETeams%20phones%20logged%20out%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3301288%22%20slang%3D%22en-US%22%3E%3CP%3EHello%20Teams%20Community%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20i%20need%20your%20help%20on%20this%20issue.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EWe%20have%20had%20a%20strange%20issue%20whereby%20all%20of%20our%20team's%20site%20phones%20have%20automatically%20logged%20themselves%20out.%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EAlthough%20we%20have%20already%20login%20to%20these%20phones.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EBut%20i%20would%20like%20to%20know%20the%20possible%20causes%20of%20Teams%20Phone%20logged%20out%20and%20how%20to%20get%20it%20resolved%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3301288%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ETeams%20Phone%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3301372%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20phones%20logged%20out%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3301372%22%20slang%3D%22en-US%22%3EAs%20it%20seems%2C%20it's%20a%20worldwide%20thing%20with%20Android%20devices.%20Phones%2C%20Displays%2C%20touch%20controllers%2C%20MTR's%2C%20...%20We're%20getting%20many%20customers%20with%20same%20issues%2C%20on%20different%20brands%20and%20firmware%20versions.%20Microsoft%20is%20working%20on%20this%2C%20but%20it%20remains%20imperative%20that%20you%20open%20a%20Microsoft%20ticket%20for%20them%20to%20visualize%20the%20extend%20of%20the%20problem.%20Coming%20to%20this%20community%20is%20great%20but%20remember%20to%20do%20what's%20needed%20(opening%20a%20ticket)%20as%20well.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3301337%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20phones%20logged%20out%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3301337%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20having%20the%20same%20issue.%26nbsp%3B%20I'm%20having%20to%20click%20the%20%22start%20over%22%20button%20a%20few%20times%20to%20get%20it%20to%20log%20back%20in.%3C%2FP%3E%3C%2FLINGO-BODY%3E
Super Contributor

Hello Teams Community,

 

Please i need your help on this issue.

 

We have had a strange issue whereby all of our team's site phones have automatically logged themselves out.

 

Although we have already login to these phones.

 

But i would like to know the possible causes of Teams Phone logged out and how to get it resolved

2 Replies

We are having the same issue.  I'm having to click the "start over" button a few times to get it to log back in.

As it seems, it's a worldwide thing with Android devices. Phones, Displays, touch controllers, MTR's, ... We're getting many customers with same issues, on different brands and firmware versions. Microsoft is working on this, but it remains imperative that you open a Microsoft ticket for them to visualize the extend of the problem. Coming to this community is great but remember to do what's needed (opening a ticket) as well.