Teams Phone with Calling Plan (country zone 1 - US) not UK

Valued Contributor



Our UK based company is currently using the Teams Phone with Calling Plan Trial but when attempting to purchase it states (country zone 1 - US) and obviously we are UK based.


How can we confirm that this is the correct calling plan given there are no alternatives. 

2 Replies
I am also having this problem.
Replying to bump up this thread.

@IBN I've had the same issue, You can use the Zone 1 it actually covers all of the US/Canada/UK and Australia. I had to call the support team to ensure it works as it's the only one available.

Their end they cannot see the zone 1, I had to screen share to show the support user. He went away confirmed ok. I then started a 30 day free trial moved a few users to make sure all ok. works fine.