May 13 2021 02:03 PM - edited May 17 2021 07:59 PM
Hello everyone,
My organization is on the road to move or migrate phone system to MS Teams.
Currently we have more than 10 offices globally with stand-alone phone system.
And there are 3 offices already migrated to MS Teams by their local MS partner.
All use Direct routing. They are located in different countries.
I am trying to get help of high level design of MS Teams phone system. Questions below.
Your help is appreciated.
1) There are Global(Org-wide default) setup for dial plan, voice policies etc.
Is it the best-practice that region-specific policies should be created
for each region? (let's say one country is one region)
or should we just do it as user-based policy? What will be the pros and cons ?
2) (similar as question 1) What is the best-practice plan for global organization?
Should be country-based/continental-based (Europe, North America, Asia) voice policy package design?
Let's assume the one country/continental share with same voice policy package (dial plan etc).
3)
MS Teams doc. below indicates that users could be assigned with policy package to group.
Should a specific AD user group created for this purpose? or use the existing AD user groups i.e. office-based group currently we have?
Thanks for your input in advance.
Best regards,
EZ
May 17 2021 12:18 PM - edited May 17 2021 12:31 PM
These questions might be "weird"... I am kind of new to this topic.
I don't see much discussions about it on this tech community.
Any information could be helpful.
Thanks,
EZ