Teams Outlook add-in and Personal Microsoft 365

[sharrison139]

Hello,

I was hoping someone could help, I've got a personal Office 365 subscription but a company Microsoft 365 account with an Exchange Online Plan 1 license. I've reinstalled both Office and Teams making sure they're both the same version (32 bit) however the Teams Add-in isn't present within Outlook. 

Is this by design and a limitation of Microsoft Office when licensed as a personal account or another fault? I have tried some of the troubleshooting steps found on other forum posts but nothing seems to have worked. 

Thanks,

Sam

[#2 · Accepted solution]

The Teams Add-In feature is not available on the family single subscription license.

Similar question asked and answered here: https://techcommunity.microsoft.com/t5/microsoft-teams/module-teams-dans-outlook/m-p/3688773