Teams Opening with any other 365 App

Copper Contributor

We are having an issue with Teams opening when any other Microsoft app is triggered.  Open a .docx attachment from an email, Teams opens on top.  Open excel, Teams opens on top.  This just started today.  Below is the versioning information.  The users that are experiencing issues are on Windows 10 Enterprise.  Has anyone experienced this?



You have Microsoft Teams version 24033.811.2738.2546.

You've got the latest version. It was last updated on 3/19/2024.

The client version is 49/24021528611.

6 Replies
We are experiencing this behavior too, same Teams and Client version. It seems to be a combination of the new client version, and the March cumulative updates. We've been able to reduce the frequency by changing the registry key below to from 2 to 0: Computer\HKEY_CURRENT_USER\SOFTWARE\IM Providers\MsTeams\UpAndRunning If anyone knows what this key is actually doing, or the implications of changing it, please let me know.
Uninstalling both old and new versions of Teams and reinstalling fixed this for us.
Thank you!
hi again,

on a call with Microsoft yesterday afternoon, we were able to temporarily fix this issue by logging out and back in to Teams. This had the effect of rolling back the client version to 49/24020205514, which seemed to be causing the issue. However, upon logging out of our machines, once we logged back in, both issues returned, and the client version was once again the one we’re having trouble with, 49/24021528611. The "Teams Version" doesn't seem to be relevant, only the client. Continuing to investigate today.

@ccboyle what was the result of your investigation?

MS case was updated and there is a new version being pushed to fix this. I received a new update this morning which I believe is the updated version. Waiting on some of my end users to confirm. Update version is 24033.813.2773.520

Mar 26, 2024, 12:23 PM CDT
The deployment of the code change is continuing to progress as expected and is still anticipated to saturate all affected environments by Tuesday, April 2, 2024.

Mar 25, 2024, 4:59 PM CDT
We’ve determined that a recent Microsoft Teams desktop update introduced a code issue that is causing the impact. Our code change to remediate this issue has begun deployment and we expect that it will saturate all affected environments by Tuesday, April 2, 2024. We’ll provide regular updates on the progress of the deployment and any changes to the estimated completion timeline.