Teams on VDI - lost large gallery after feature ID 85691 rolled out

[gclifford203]

After the rollout of feature 85691 we seem to have lost the ability to switch to large gallery view on VMWare VDI.  The menu item is there but is always greyed out.  It worked prior to this rollout.

Microsoft Teams: Multi-Window support for VDI for VMware

Users on virtual desktop infrastructure (VDI)will be able to view meetings and calls in separate windows from the main Microsoft Teams client. Additionally, meeting and call controls such as mute, video, chat, leave and others will now be located at the top of the meeting window so that they are always available and never block the underlying content.

Feature ID: 85691
Added to roadmap: 8/11/2021
Last modified: 5/16/2022
Product(s): Microsoft Teams
Cloud instance(s): Worldwide (Standard Multi-Tenant)
Platform(s): Desktop
Release phase(s): General Availability

[#2]

@gclifford203 

Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

• Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

Get support | Microsoft Docs

https://support.serviceshub.microsoft.com/supportforbusiness/create

• Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to trouble an issue until it’s resolved.