Teams on mobile is not displaying photos

Copper Contributor

Hey guys, teams on my phone is not displaying photos. I just get the broken image picture on ALL photos, even old ones that uses to appear. I've deleted cache, reinstalled, nothing seems to work. Has anyone ran into this issue? 

4 Replies
Had this exact same issue pop up for me this past Sunday morning (Sep. 17th 2023).
I'm assuming it's because of an update to the app. Regardless of clearing cache/data, reinstalling, restarting the device, etc. I cannot view images.

@EvanARichards I've had the same issue for a couple of weeks now (Sept 2023). 



Is anyone working to solve this issue? It is not an issue for Teams on PCs only for the Teams app (potentially only on iPhones - as this is all my company uses). 


@ckrokus Raise a support request through the M365 admin portal to get a ticket and resolution from Microsoft.


My Teams mobile is working just fine, so I would suspect it's somehow related to your devices or tenant.