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Teams notiifications - blinking icon?

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miloszek
New Contributor
Hi, we are using desktop Teams app on many PC.
If app window is closed (but application is still working in the background) - notifications are shown for about 10-15 seconds.
After this time - although tray icon changes colour to red its not blinking or nothing so its hard to spot new activity, pay attention to it.
 
Knowledge that someone wrote something is crucial if we want to treat this app as a basic communication tool
 
Is there a chance to create blinking tray icon notifications (e.g as option in settings)?
 
Greetings
17 Replies
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There is no options except the notification settings from the profile ->settings->notifications
Make sure to follow channels as well for usual channel messages to get notifications for these!
Use @mentions for more direct more important messages
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@adam deltinger is correct

 

There is also a Uservoice open for this here

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35130118-blink-icon-for-unread...

 

I have voted, and would recommend that you also vote for it to get Microsoft's attention. I experience the same and repeatedly miss banner messages. Adam and I will also ask as the next Teams AMA and let you know the outcome.

 

Best, Chris

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Do any apps on Windows have blinking icons to represent activity? I don't think that's a 'thing'. Imagine if everything was blinking, Outlook, Teams, Chrome notifications! 

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That's a fair point @Steven Collier - how would you resolve this issue when you miss notifications? Any suggestion which could be raised as a Uservoice?

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Maybe it doesn´t need to blink. Just "light up" as Skype for busines does after a while.

 

But i can agree on the fact that notifications could be handled better in Microsoft Teams.

 

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I don't really see the issue. If I've been away or focused I will open Teams and look at the activity feed to catch up. 

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@miloszekdo you utilise the feed as @Steven Collier suggests? Or do you still feel that persistent visual cues are something that's needed without opening the desktop app?

 

Best, Chris

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Solution

Persistent notifications have always been important for our department, because IT walks around so much. And people don't always want Teams in their task bar - they just want it running in the background. So checking activity is a manual function that they don't always do.

 

In Skype we used the 3rd party app Toast that posted notifications in the center of a screen and stayed there until cleared manually.

 

What we're doing now is:

  • Using our phone with Teams app and all notifications set to on, with 'always' show notifications , not just when we're inactive elsewhere.
  • In Windows 10, Ease of Use, set the time notifications show to be 5-10 minutes. Teams doesn't use the notification center, but seems to honor the timing settings.
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i am using it just like i use email app - its always open (minimized), but many users in my company do not even know that app is running that somebody wrote something, they didn't use it before
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Yes, there are apps that can "blink". This functionality could be an option (?) - you dont want it - you turn it off

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@Christopher Hoard for me, I would like a visual cue that is not distracting (no blinking please !) that allow me to know that someone posted something on one channel I am following.

 

We are using Slack for now, and the tray icon show a blue/cyan dot when there are unread messages, and a red dot when there are an unread mention. I would like something like that.

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@Steven CollierIt is a thing at least for Skype for Business. The icon blinks for about 5-10 seconds and then goes solid yellow indicating a new message.

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Somehow after a few adjustments., my teams client does blink when i receive any new message in the channel that I followed. However, I cannot reproduce this on my colleague's PC.......all they got is banner while I am getting banners and blinking taskbar icon,,,,,,very microsoft
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@Steven Collier Skype for Business.  The flashing icon with new messages is very helpful.  We are moving away from Skype to Teams Chat and I am still getting used to looking periodically at the Teams icon for the badge count.

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@Christopher Hoard Are you opposed to just giving users the option to turn it off? I really don't know why Microsoft seems to struggle so badly with basic UI things. Just do literally exactly what Discord does.

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 @miloszek I am with Steve Collier. I receive a lot of messages through Teams and even the quick 10-second banner popping up in the left lower corner of my screen frequently gets in my way. I am a heavy tray user and a simple red dot in Teams icon is all I need to be reminded to peek inside, then the Activity menu tells me number of new messages once inside and displays a selection to choose from. I would find blinking icon(s) on the tray distracting very quickly. Teams also sends email notifications when a message isn't viewed after a certain amount of time, creating the necessary redundancy I need. Any upgrade adding a blinking option on the tray should be at least a 2nd level option for users to turn on-off at will.

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All,

To note that per uservoice Microsoft is now working on this

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35130118-blink-icon-for-unread...

Best, Chris
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