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November 09, 2021, 08:00 AM - 12:00 PM (PST)

TEAMS not showing participants after joining a meeting

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Occasional Visitor

Hi All,

 

A colleague and I have had a specific problem regarding videos of participants. Whenever we join a meeting, TEAMS will only show the videos of participants that had joined the meeting before us but won't show any of those who join after us. We ruled out Internet as a problem as it works for everyone else in our office, we also are all up-to-date on the latest version.

 

Through some experimenting we discovered that a participant sharing their screen fixes the problem but depending on the type of meeting that might not be always possible. Is there a quick fix for this? Is this a general problem for some TEAMS users?

 

Any help would be much appreciated.

Many thanks,

Tilman

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