Teams Not Responding when joining or starting meeting

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MVP

Ever since the new year, I've been having an issue where teams will hang and produce a "Teams is not responding" message when attempting to join or start a meeting using the desktop client. This does not happen in the web client.

 

Occasionally I can kill the desktop client and restart it and quickly get into a meeting, at which point it will start not responding during the meeting.

 

Any ideas on how to fix this?

4 Replies
I found that there is an issue with the invite that was sent. I have two issues like this. Once we resent the invite it was working just fine.

@PKeller80 unfortunately this happens with every meeting, even when I create a new meeting using "meet now" so not related to the invite.

@sam cogan -I had this issue. I did a reinstall of Office, via the online portal, then signed myself out of all devices, via the portal, rebooted my laptop, and it seems OK so far. Good luck -the other responses said to create a new account, that doesn't work so well for most people.