Teams missing from available services in 365 admin center

New Contributor

We can't get teams to be available to our organization.  Attached is a screenshot of our available services.

 

Also when trying to sign up for teams from https://www.microsoft.com/en-us/microsoft-teams/compare-microsoft-teams-options?activetab=pivot:prim...

 

we get (Microsoft Teams) is disabled error.  Screenshot attached

2 Replies
Make sure you have appropriate licenses available, and check the status of the Microsoft Teams application in the Azure AD portal. Here's a sample article with instructions: https://www.undocumented-features.com/2021/01/25/troubleshooting-aadsts7000112-application-5e3ce6c0-...

(different application ID is used there, but same steps are needed)
Figured out I did a trial on paid teams, so only the paid version will be available to the organization for eternity. I bought and assigned a license, it is working again.