Jun 19 2020 05:52 AM
We have been experiencing three major issues during Teams Meetings. The executives are placing pressure on the IT team to move to Zoom. Has anyone else seen these issues?
In our Service Health section of the Farm Administrator Panel, there is absolutely no reporting of issues for Teams. When I go to https://downdetector.com/ , I can see that there definitely are problems with Teams. Our IT team is under a lot of pressure to move to Zoom. I really would like to bring this to someone's attention at Microsoft. Do you have a contact that I can connect with?
Jun 19 2020 06:47 AM
We have approximately 4,000 enterprise users enabled for Teams and generally speaking, the issues you outline are not present in our environment. A few thoughts and suggestions:
Start with the support ticket first and then work in validating your network configuration:
https://docs.microsoft.com/en-us/office365/enterprise/network-planning-and-performance
https://docs.microsoft.com/en-us/office365/enterprise/assessing-network-connectivity
https://aka.ms/o365networkingprinciples
There have been some service issues Microsoft has identified as of the past week. Downdetector is not a reliable source for those issues unless you start seeing thousands of reports in a given day. Always try to look at first-party sources such as the Office 365 portal and Office 365 twitter accounts first: