Aug 03 2020 10:10 PM
Aug 03 2020 10:10 PM
Twice recently I've had a Teams meeting where there has been 10 participants inclusive of myself. Of the 9 participants displayed on screen, only 6 displayed have video. Other participants in the call can see all 9 other participants. Is this a setting issue which I'm not aware of, or is there a bug fix for this?
Aug 03 2020 11:04 PMSolution
Mar 30 2021 07:29 AM
Make sure to update your MS Teams Version by left-clicking your profile, select 'check for Updates', once completed, restart TEAMS @PSherwood
Apr 10 2021 07:59 AM - edited Apr 10 2021 08:01 AM
Thanks for the tip. However, your response does not answer the question.
What to do in order to see all video's, regardless my choise of grid-type?
MS Teams client is up to date.
Sep 30 2021 09:01 AM - edited Sep 30 2021 09:03 AM
I'm seeing a similar issue as well. It started for me in probably early September (possibly August). I can't see all participants' videos, even when others can see those videos. It seems I can see everyone who joined before I joined, but cannot see anyone's video who joined after me. This is very frustrating as it makes collaboration much harder when you can't see people's faces!
A workaround, which I'm gettting very tired of doing!!, is to leave & rejoin after everyone, or to use the browser version of Teams instead of the desktop app. A teammate of mine reported seeing the issue last week or so as well. This indicates to me that the error is more widespread, and also means the first workaround won't work for both of us (because if either of us join after the other, we can't see the other's screen).
We have tried re-installing Teams, restarting the computer, and clearing just about all temp files in Windows CMD > %tmp%, prefetch, and doing a Disk Cleanup, and signing in & out of teams. None of these things have worked.
Possibly relatedly, I often seem to get an issue where I try to Leave the meeting, and it won't let me. I have to force quit Teams in the Task Manager to get it to close.
Sep 30 2021 03:00 PM
Oct 05 2021 03:23 AM
Oct 05 2021 03:32 AM
I experience similar things, but I thought it had to do with using NDI which I do. There are some really weird bugs using 1.4.00.26376. Video from some guests disappear but can be "reconnected" swapping between "Gallery" and "Large Gallery".
We use Teams to connect speakers to our live streaming events using vMix and NDI. First I must say that Teams with NDI works A LOT BETTER the last month than ever! CPU and GPU usage has decreased tremendously, but now we have new serious issues after update to 1.4.00.26376.
In detail: I connect to a meeting and my guests for the live event. I enable NDI and can after that tie them to NDI-channels in vMix as inputs to get their video into the show. The strange thing is that members that connect after NDI is enabled do not always have a video visible in the Teams App (for me) and I can't get their video into vMix - but their name is there, their audio is working and other members in the Teams meeting can see their video. The strange thing is if I now swap to "Large Gallery" from "Gallery", the video starts for all those where there was no video - both in the Teams App and as NDI sources. The same thing happens if you swap from "Large Gallery" to "Gallery".
This workaround works for the time being, but I need more than 10 persons in the meeting to be able to swap galleries (as Large gallery needs 10 or more attendees). And sometime you just have 5 guests or so in a live event.
Strange enough video for one or more guests can also suddenly disappear or freeze during a session and what is really weird is that the OTHER guests can still see the video of those members. When this happens I quickly swap gallery mode and the video starts again.
It seems that this has something to do with NDI. I have tried to toggle NDI off/on during a session, but that trick does not start the video - but as said, swapping gallery mode gets the video back again.
I would really appreciate a bug fix of this problem - or explain why I have this problem.
Oct 05 2021 03:33 AM
Oct 05 2021 03:41 AM
Oct 05 2021 03:58 AM
Please be ware of the current advisories in Service health that are perhaps related to the recent messages.
Oct 05 2021 04:52 AM - edited Oct 05 2021 04:54 AM
Okay, thx for that valuable information! Good to know that MS are aware of it and that a fix is coming. According to my findings the relief described by MS to disable and re-enable video has not been a workaround that worked for me. But as I mentioned earlier swapping gallery modes works. As OlivChaff mentioned swapping to Together mode might also work.
Oct 06 2021 05:36 AM
Oct 25 2021 01:37 AM
still we have an issue for particular users, do this bugfix due date (2021.10.12) was exact?
Oct 25 2021 02:56 AM
Oct 28 2021 05:40 PM