Teams meeting complains of bad network quality

Visitor

I keep getting this message 

 
navneet03_0-1613761977326.png

 


and the call hangs for few seconds before I get this, when the voice or video breaks. 

 

I have checked my internet speed, it is completely fine. 

 

Please provide a resolution, let me know if you need any logs to debug this. It is really a bad experience in work calls. 

 

Thanks!

2 Replies

@navneet03 I have recently been getting this message too. I have an Alexa Show device on my desk next to the laptop that hosts my Teams meetings. I have found that when I moved away from the Alexa Show device during my Teams meetings, the bad network quality error goes away. Not sure if this is coincidence or not, but I'd like to know if anyone else who is having this issue also has an Alexa device near when on a Teams meeting.